To Speak or Not to Speak: A Study of Upward Critical Feedback from the Perspective of Employees in Non-Managerial Positions
To Speak or Not to Speak: A Study of Upward Critical Feedback from the Perspective of Employees in Non-Managerial Positions. The existence of critical feedback that flows from subordinates and is directed to first-order managers constitutes an insightful source of information about potential internal issues that affect an organization’s overall outcome. Therefore, the presence of a two-way dialogu